What's it like to use SmartPay?If you're not yet one of our happy customers, you might have wondered.

Jennifer Rise shared her experience at last week's seminar, and we're glad to share it with you here, too.

702 communications provides broadband and phone service here in Fargo and Moorhead. They provide data and network solutions for businesses, and digital TV as well as VoIP services for residential customers.

702 used to send out all their invoicing communications on paper. This meant that they prepared and mailed out paper bills, of course, but they also had to manually key in recurring bills each time and send them out, send out reminders, and even make reminder phone calls. 

Automating much of this has allowed the staff to turn their attention to more important and more satisfying tasks.

SmartPay provides the level of security 702 needs (very high) and also helps with customer integration. These factors give SmartPay additional value beyond the obvious one of getting the invoices out. 

Here are the results 702 has seen now that they use SmartPay:

•  Payments received have increased by 21% since they began using SmartPay in August of 2009.
• They're saving an average of $1.11 per statement.
• They have the complete security their industry demands.
• Their response rates are faster.
• They can upload payments and invoices daily, because the process is so fast and easy.

We asked Jennifer "Why SmartPay?"

"Very few systems out there have the type of billing we need," she explained. SmartPay is clean, simple, and modern. The customization gives 702 the look and feel that they want, and integration with the other systems they use was easy.

 We appreciate 702's willingness to share their experience with us, and with you. Now, you can contact SmartPay to find out just how it would work for you.